Privacy & Cookies Policy
At HKD Psychology Ltd, keeping your personal details safe is very important to me. This page explains how I, Hardeep, take care of your data so you get the best support and feel completely secure while we work together on your well-being.
Who looks after your details?
As the person behind HKD Psychology, I am the one responsible for protecting your privacy. I make sure everything you share stays private and follows the UK’s rules for keeping your personal information safe.
The details I collect
When you use my site, I collect basic things like your email so I can reply to you. During therapy, I also keep notes on your health and history. This helps me tailor our CBT or EMDR sessions to your specific needs and ensures you get the right support.
How I use your details
I treat your mental health information as special category data under UK GDPR, meaning it receives the highest level of protection. All enquiries are stored securely. I only retain your data for as long as necessary to provide therapy and fulfill my legal or professional obligations.
How I store and share your data
Information sent via this site is protected by secure, encrypted tools and forms part of this Privacy & Cookies Policy. Please avoid sharing detailed clinical or medical histories through the contact form. Sensitive details are best kept for our secure consultation. Records are held for 7 years or shared as needed for safety and supervision.
Your rights
You can ask to see your data, fix any mistakes, or ask me to delete it if the law allows. If you have questions about your privacy, just ask me. You can also contact the Information Commissioner’s Office if you feel your concerns haven't been settled.
Help in a crisis
This website offers information but isn't a crisis service. If you are in danger or need urgent mental health help right now, please call 111, contact your local NHS crisis team, or go to the nearest hospital A&E department.
Cookies Policy
This part explains how I use small digital tools to make your visit better. I want to be open about how this site stays safe and easy to use. Since I use Wix, they provide the secure servers and tools. You can check the Wix website if you want to see their full technical privacy details.
What are cookies?
Cookies are small files saved on your device that help the website recognize you. Think of them as a digital memory that remembers your settings so the site works faster and smoother when you come back. They are very common and help keep the website functioning safely and correctly.
Types of cookies
Essential cookies
These are necessary for the website to actually work. They let you move around the site and use features like the booking system safely. Without these, the site wouldn't be able to do its job. Because I use Wix, these tools make sure your connection stays stable and your data stays protected.
Improvement cookies
I use these to see how people use the site and which pages are most helpful for those looking for therapy. This information is anonymous and grouped together. It helps me make the site better for everyone rather than looking at who you are individually.
Marketing info
I don't use any cookies for targeted ads right now. If I ever add social media links to reach more people who need help, those platforms might use cookies to show you relevant content. However, I will always prioritize your privacy over advertising.
Your cookie choices
When you arrive, a banner asks you to select your cookie preferences to comply with UK data and ePrivacy laws. Essential cookies remain active to ensure the site functions correctly, whereas non-essential ones only run with your consent. You can update these settings or clear your browser history to change your mind later on.